FAQ

Frequently Asked Questions

Your Questions, Our Answers

Lead times depend on a lot of factors. However, our average lead times per product are: 

◆ Windows: 4-6 weeks
◆ Bathroom Remodels: 4-6 weeks
◆ Siding: 8-10 weeks
◆ Roofing: 2 weeks
◆ Doors: 4-6 weeks

HomeTech Remodeling is a team of Sales Representatives who take the guess work out of choosing a Contractor for your remodeling needs. As a team, we have collectively been in the home improvement industry for over 50 years and worked for 12 companies. We know what customer’s are looking for when hiring a Contractor..and we know what to avoid, too! Contractor’s must apply to be a part of our team. We only take one Contractor per territory. The Contractor’s we choose were picked because they ARE the best of the best in your area!

LEAD TIMES: No one should be waiting 6 months for a remodeling project to get started. We make sure that you don’t.

WARRANTY: While most companies offer a “Lifetime Guarantee”, it’s the fine print you have to watch out for. Don’t worry, we read it for you! We want STRUCTURAL WARRANTIES or TRUE LIFETIME WARRANTIES that are double backed… and we never accept anything less.

INSTALL TIMES: We want jobs done “efficiently”, not “quickly”. We do not accept companies or contractors that have a “1 day install guarantee” or a company who makes no promises on time. Our contractors will get your project completed in a timely manner.. and it’ll be done correctly. The average install times for our contractors is 2 days for bathroom remodels and windows.

INSTALLERS: We only accept companies that have a team of installers on the payroll- NO sub-contractors. We also look at how long their installers have been employed. Most importantly, we require companies to provide background checks on all of their installers.

SALES PITCH: When hiring a company, we ask to see their “SELLING SYSTEM” and we check it for accuracy! Many companies offer the same sales pitch, promising the same things but how much of it is true..how much of it is just a sales pitch?? A company is only as good as its promise. HomeTech Remodeling stands by each one of our companies promises.

AFFORDABILITY: The saying “You get what you pay for” holds a lot of weight in this industry. However, we want to make sure that our customer’s are getting the most bang for their buck. We look at cost vs value reports, we compare pricing with all other companies, quality of the products, and return on investment, before choosing which company we want to do business with.

PRICE GUARANTEE: The home improvement industry is #1 in consumer complaints. One reason why is because of dishonest pricing practices. We make sure to only use companies that offer a price guarantee. Whatever price is stated on your contract, is the price you pay and not a penny more.

We take all of these factor’s into consideration before we move forward with a company- Eliminating a customer’s need to get multiple estimates.
We take the risk out for you!

Yes. We have lots of finance options. As a matter of fact, we don’t care if you have a money tree in your backyard, we always suggest financing your remodeling projects. Why? Financing requires as little as $0 down and $500 at most. ( depends on the overall price of your project) We highly suggest putting down as little as possible for a deposit. Companies do not get paid until your project is complete and after you sign a certificate of completion stating that the job is completed as promised. This will give you peace of mind.

Our most popular finance plans are:
◆ 12 months NO INTEREST/NO PAYMENTS
◆ 7.99% for 120 months

All of our finance options have NO PRE-PAYMENT PENALTIES and are NON-SECURED loans.

YES! You cannot remodel a home unless you are the owner.

If there is more than one homeowner, both must sign the contract.

No worries! Our lender’s accept credit scores as low as 550 and they also take debt to income ratio into consideration.

Because we work with multiple companies, we offer our customer’s the lowest price available. We hit you with every discount available to us. We do NOT high pressure sell our customer’s so you’ll never receive a price good for 1 year or a price good for 30 days. Your estimate is good for 7 days and is the best offer available.

GREAT! When you receive your estimate, you’ll see a button that says ACCEPT. Just click ACCEPT, and you’ll receive an email with instructions on how to sign your contract, pay for a deposit if necessary, and apply for financing. The entire process takes 30 minutes - 1 hour. Once that’s complete, a measure tech will call within 48 hours to schedule a measure appointment. As soon as your measurement appointment is complete, your order is submitted. Our scheduling department will call you as soon as your custom products arrive to schedule your install.

We currently service North Carolina, from Charlotte to the East Coast. South Carolina, from Columbia to the East Coast, all of Delaware, New Jersey, and most of Pennsylvania. We are in the process of hiring contractors in 16 other states and should be ready for business soon!

Not that we know of! We started HOMETECH REMODELING because we saw that the industry was changing, our customer’s were changing, and there was a great need for simplicity.